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Effective Date: July 19, 2026
Last Updated: July 19, 2026
Gentle Heal Solutions (“Gentle Heal Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase a product or course, register for a program, request services, communicate with us, or participate in the Gentle Heal Solutions Provider Marketplace.
Depending on how you interact with us, we may collect:
Please do not submit confidential medical information through ordinary email, social media, chatbots, or unsecured website forms.
We may collect information:
We may use personal information to:
Some Gentle Heal Solutions programs involve grief, trauma, bereavement, wellness, caregiving, or other sensitive subjects. We use sensitive information only as reasonably necessary to provide the service requested, administer our programs, maintain safety, or comply with the law.
Gentle Heal Solutions’ educational, coaching, peer-support, and wellness services are not a substitute for medical care, psychotherapy, emergency services, or advice from a licensed healthcare professional.
HIPAA applies only to covered healthcare entities and their business associates—not automatically to every wellness or coaching organization. If Gentle Heal Solutions provides a service subject to HIPAA, the applicable health information will also be governed by a separate Notice of Privacy Practices. The U.S. Department of Health and Human Services explains these requirements for covered entities and business associates.
Payments may be processed by independent payment processors, such as Stripe, PayPal, GoDaddy Payments, or another provider displayed at checkout. Gentle Heal Solutions generally does not receive or store complete payment-card numbers. Payment providers process information according to their own privacy policies and security practices.
We may disclose information to:
Independent practitioners listed in the Provider Marketplace may maintain their own privacy policies and professional obligations. Gentle Heal Solutions is not responsible for an independent provider’s privacy practices.
Gentle Heal Solutions does not sell personal information for money.
We do not knowingly sell or share personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any opt-out method required by law.
Our website may use cookies and similar technologies to:
You may control certain cookies through your browser or an available cookie-preference tool. Blocking cookies may affect website functionality.
Our website may contain links, embedded content, or tools operated by third parties. Those parties may collect information under their own privacy policies.
You may unsubscribe from promotional emails by selecting the unsubscribe link in the message.
If you consent to receive promotional text messages, message frequency may vary, and message and data rates may apply. Consent to receive marketing texts is not a condition of purchase. You may reply STOP to cancel or HELP for assistance.
We may still send non-promotional messages necessary to complete transactions, respond to requests, provide safety information, or administer services.
We retain information for as long as reasonably necessary to provide services, maintain legitimate business records, resolve disputes, enforce agreements, and meet legal obligations.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, electronic transmission, or storage method can be guaranteed to be completely secure.
Our general website is not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without verifiable parental or guardian consent.
Some youth programs may collect information through a parent, guardian, school, or authorized organization. When youth participation is permitted, we may require parental or guardian authorization.
If you believe a child provided information without appropriate authorization, please contact us so we can review and, when required, delete it.
California residents may have the right to request information about the personal information we maintain, request correction or deletion, and receive information about certain disclosures. Depending on the applicable law, additional rights may include opting out of the sale or sharing of personal information and limiting certain uses of sensitive personal information.
Gentle Heal Solutions will not unlawfully discriminate against someone for exercising a privacy right. We may need to verify your identity before processing a request. An authorized agent may submit a request when legally permitted and may be required to provide proof of authority.
The California Consumer Privacy Act applies only to businesses meeting specified legal thresholds. Current threshold information is available from the California Privacy Protection Agency. California commercial websites may still have privacy-policy obligations under other laws, including CalOPPA, as explained by the California Attorney General.
To submit a privacy request, contact:
Email: [INSERT PRIVACY EMAIL]
Telephone: [INSERT TELEPHONE NUMBER]
Mail: Gentle Heal Solutions, [INSERT BUSINESS MAILING ADDRESS]
We will respond within the period required by applicable law.
Some browsers offer “Do Not Track” signals. Because there is no universally accepted standard for these signals, our website may not respond to every Do Not Track setting.
Where legally required, we will recognize supported opt-out preference signals, including Global Privacy Control, as a request to opt out of the sale or sharing of personal information associated with that browser or device.
Our website may link to third-party websites or services, including payment platforms, scheduling platforms, telehealth technology, social media sites, and independent provider websites. Their information practices are governed by their own policies. We encourage you to review those policies before providing personal information.
We may update this Privacy Policy as our services, technology, or legal obligations change. The revised policy will be posted with an updated “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.
Questions, concerns, or requests concerning this Privacy Policy may be directed to:
Gentle Heal Solutions
Attention: Privacy Coordinator
Email: info@gentlehealsolutions.com
Telephone: 323-218-0330
Mailing Address: 815 N. LABREA AVE #218 INGLEWOOD, CA 90302
Website: www.gentlehealsolutions.com
Gentle Heal Solutions L.L.C
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